JOB DESCRIPTION

Visitor services staff provide exceptional guest service while greeting, directing and assisting

visitors, and selling tickets at the Admiral Nimitz Museum and George H.W. Bush Gallery

admissions counters. Visitor services staff may also provide relief at the Pacific Combat Zone or

Command Post. Part-time hours range from 25 - 28 hrs. per week. This position has an hourly

starting rate of $17.00 and reports to the Visitor Services Supervisor. Uniform shirts are

provided.

PRINCIPAL DUTIES AND RESPONSIBILITIES

 Provide exceptional guest service to all visitors to ensure a memorable visit to the

National Museum of the Pacific War.

 Complete all POS transactions accurately including opening and closing procedures.

 Complete daily drawer reconciliation.

 Provide exhibit direction and information for ease of access.

 Answer telephone inquiries and direct calls to the appropriate staff member as

necessary.

 Assist with groups as needed. Utilize special queues during peak visitation periods.

 Assist in maintaining the cleanliness of main visitor areas as needed; restroom, foyers,

exhibits, etc.

 Provide additional information to visitors suggesting membership, memorials, and

special programs and exhibits.

 Maintain cleanliness and organization of work areas and counters.

 Maintain positive communication with all Foundation and THC employees. Promote

teamwork throughout the campus.

 Other duties as assigned.

REQUIREMENTS:

 Complete credit card and cash transactions quickly and correctly.

 Previous visitor services or customer service experience.

 High school diploma or GED.

 Able to handle multiple tasks in a fast-paced environment.

 Demonstrate proficiency in Windows environments, computer programs, email, internet,

and Point of Sale systems.

 Ability to use additional office equipment; fax, copier, printer.

 Must be an effective communicator, able to listen well and speak clearly.

 Must be able to stand and walk for long periods, bend and lift as required.

 Maintain proper hygiene and grooming.

 Able to work a flexible schedule including weekends, holidays and occasional special

event evenings.

Job Type: Part-time

Pay: $17.00 per hour and work Sundays, Mondays, Wednesdays, and Thursdays. The

Museum is closed on Tuesdays.

The National Museum of the Pacific War is an Equal Opportunity Employer.